Privacy Policy
Effective Date:22nd March 2025
At KendiCart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://kendicart.co.ke or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following data about you:
a. Personal Information
Full Name
Email Address
Phone Number
Billing and Shipping Addresses
Payment Information (securely processed through third-party payment gateways)
b. Account Information
Username and Password (encrypted)
Purchase History and Wishlist
c. Usage Data
IP Address
Browser Type
Device Information
Pages Visited and Time Spent
d. Cookies
We use cookies to enhance your browsing experience. You can manage cookies through your browser settings.
2. How We Use Your Information
We use your personal data for the following purposes:
To process and fulfill your orders
To improve our website and customer service
To communicate with you about your orders, account, and promotions
To personalize your shopping experience
To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
Third-party service providers (e.g., payment processors, courier services) who support our business operations
Law enforcement or regulatory authorities when required by law
Analytics providers to help us improve our platform performance
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
All payment information is encrypted and processed securely via trusted payment providers.
5. Your Rights
You have the right to:
Access and review your personal data
Request corrections or updates to your data
Request deletion of your account and personal data
Opt-out of marketing communications
To exercise any of these rights, please contact us at hello@kendrickdesigns.co.ke
6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying legal, accounting, or reporting requirements.
7. Children’s Privacy
KendiCart does not knowingly collect or solicit personal information from children under the age of 18. If we discover that we have collected personal information from a child without verified parental consent, we will delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
KendiCart Customer Support
Email: hello@kendrickdesigns.co.ke
Phone: +254 793828995
Website: https://kendicart.co.ke
